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Customer Comments
We would love to hear more about your shopping experience when you purchased products online from our website.
This information is really helpful to people who are thinking about shopping online on our website and are not sure what to expect. To submit your comments please email us at orders@oamarupharmacy.com
Shopped with us before? Add your comment below:
"Excellent Service to the door, saves time and petrol" Raewyn Potaka, Tauranga, 7/12/2011
"Absolutely great there is nothing to improve Order dispatched promptly and great follow up keep up the great work." Lynda Preece, Picton New Zealand, 9/11/2011
"What a fantastic service. Great communication and prompt delivery just as promised. I will definitely use your service again in the future." Amanda Zinsli , Auckland,New Zealand, 11/1/2011
"super easy and reliable. Saves any embarrassment of shopping in person" Alex, Auckland, 10/30/2011
"An order placed early in the day is delivered to us the following morning." Dorothy, Havelock North, 10/27/2011
"Excellent customer service. Pleased how They kept me up to date with every stage of my order processing. But will be even better if can have better packing for avene rich cream. Overall still recomend using this Pharmacy. Friendly service." Christine, Auckland, New Zealand, 10/26/2011
"The service was fantastic ,Fast and cost effective - thanks guys - well done" Bobbie o'Fee, Palmerston North, 10/24/2011
"Top service provided. Well informed of progress of delivery - got to me before I expected and was completely satisfied with my purchase. Will certainly be making further regular purchases from your website. " Kelly, Upper Hutt, 10/16/2011
"Fantastic, have passed your service on to others!!" Philip Horrobin, Auckland,New Zealand, 10/15/2011
"What a great service! I was a bit nervous about ordering online but your site made it super easy and the tracking emails were very reassuring. My order arrived the next day. Will definitely order again, thanks." Michele, Cambridge, NZ, 7/10/2011
"Great speedy service with ongoing updates. Never a glitch! Thank you very much." Helen, Christchurch, 10/3/2011
"I am very pleased that I came across Oamaru Pharmacy's online store. It is very handy, as l living in Chch the skincare items I use are getting harder and harder to find (due to chemists closing, or simply no longer stocking what I want). Now, I know Oamaru Pharmacy stocks what I require, I can just order it and it will come straight to me, without needing to find precious time to a) go searching for new stockists (just to find they are out of stock of what I want that day); and b) just finding a park and taking maybe an hour to do what should be a 5 minute job! I am impressed with the customer service they have provided. Great idea having those email updates with the status of the order. Your website is in My Favourites and will definitely be used again!!" Julia, Christchurch, 10/3/2011
"An amazing service with constant contact with delivery details etc, extremely fast service. Totally faultless in all areas. Will always use from now on, thank you " kath steel, christchurch new Zealand, 10/2/2011
"Thanks for an easy, efficient service. Love that we were kept informed with each stage of the purchase through to delivery. Will be using you again."Craig, Rolleston, 9/26/2011
"Thankyou very much! It was very easy to do online and my order arrived very fast and on time. Would definately purchase off your website again :)" Maia Guthro, Tauranga, 9/25/2011
"Incredible service. Very fast with them keeping me up to date at every step of the way. And I mean every- Order received by them, packaged by them and another when sent with the day it should arrive. Like no other online service I've used." Michael , Gore, New Zealand, 9/27/2011
"Great to be able to buy things on line with such prompt service.Also with all the contact I have had from you people. Thanks" Alice Oliver, 9/23/2011
"First rate service. Very prompt and constant updates on order. Very friendly service and good range of items. I have used this web-site on several occasions and will certainly do so again. Many thanks. Glynis" Glyni Jennings, Auckland, 9/22/2011
"Thank you so much for your great service! I really appreciated the email updates along the way, and the courier delivered the parcel the next day! Everything is in order and I have tested the product and all seems to work well. Thanks for a thoroughly efficient and helpful service." Althea Hanna, Manukau, Auckland , 8/17/2011
"Awesome service, quick delivery and great contact throughout the process. Highly recommend doing business with Oamaru Pharmacy. " Catherine Maher, Hamilton, New Zealand, 9/7/2011
"I really enjoy using this service, and it arrived very quickly too, many thanks" Sharon, Raglan, 9/11/2011
"Great service. Appreciated being kept updated as to my order. Lovely friendly emails. Will definitely use this site again." Carolyn Douglas, Wellington, New Zealand 8/23/2011
"Fantastic service, overnight delivery...excellent, cant fault at all" Karen, Christchurch" 9/20/2011
"Many thanks for excellent service. Wish more companies were as interested in giving such professional service, and making the customer feel important. Quick delivery, very reasonable international freight costs, and reasonable costs for items. Will definitely use again." Susan Mcdonald, Mackay, Australia, 9/19/2011
"I was very pleased. Prompt service with courteous updates...not just a computer generated update with order number or courier details. Entirely satisfied." Tim, Foxton, 9/18/2011
"Thank you so much for your great service! I really appreciated the email updates along the way, and the courier delivered the parcel the next day! Everything is in order and I have tested the product and all seems to work well. Thanks for a thoroughly efficient and helpful service. "Althea Hanna, Manukau, Auckland, 8/17/2011
"I really enjoy using this service, and it arrived very quickly too, many thanks" Sharon, Raglan, 9/11/2011
"Awesome service, quick delivery and great contact throughout the process. Highly recommend doing business with Oamaru Pharmacy. "Catherine Maher, Hamilton, New Zealand, 9/7/2011
"First class retail online experience . Fast service,constant information on order progress, very fast delivery service, the fastest ever experienced. Quality product and great customer care. "Joan Mary Howell, Dunedin, Otago, New Zealand 9/13/2011
"I was amazed at how fast I recieved my vaporizer ! And would recommend this to anyone I know wanting to buy one. Thank you very much !" Jess Sinclair, Taihape 19/08/2011
"Excellent service. My purchase shipped immediarely and no problem with customs. I will buy from you again" Glenn Fisher, San Clemente, California, USA 19/08/2011
"I've got to say I was pretty blown by the customer service. After placing an order I got an e-mail for my invoice then moments later (literally) another e-mail came through letting me know it was getting packed followed by a final one telling me it's packed and ready for pick up by courier. That straight away made me feel secure/comforted by the share concern and effort to get my order sorted (even though what I ordered wasn't really much). And to top it off they even checked in with a confirmation e-mail a few days later to make sure I had received my product (and if not to just call up). There was no need to call of course, as my order had already been received the day after I had placed my order. I'll definitely be coming back here in future - and find it refreshing to find a website and people that are that intensive and caring for it's customers :-)" Tom G Ericksen, Auckland, New Zealand 23/08/2011
"You really don't need to improve on anything! Excellent, & outstanding are just 2 of the words I would use to describe the service, communication & speed in which I received my order. I will be recommending this site to all my family & friends. Thank you :-)" Tess, Dunedin 10/08/2011
"Thank you so much for your great service! I really appreciated the email updates along the way, and the courier delivered the parcel the next day! Everything is in order and I have tested the product and all seems to work well. Thanks for a thoroughly efficient and helpful service. " Althea Hanna, Manukau, Auckland 17/08/2011
"Great service. Appreciated being kept updated as to my order. Lovely friendly emails. Will definitely use this site again." Carolyn Douglas, Wellington, New Zealand 28/08/2011
"Very positive. My order was dispatched swiftly and correctly, excellent communications. I will be back." Lydford, Nelson New Zealand 3/8/11
"You really don't need to improve on anything! Excellent, & outstanding are just 2 of the words I would use to describe the service, communication & speed in which I received my order. I will be recommending this site to all my family & friends. Thank you :-)" Tess, Dunedin, 10/8/11
"Now I have found you on the Internet ordering is hassle free and delivery is always next day.Will definately keep ordering." J Taylor, Christchurch, 7/27/2011
"A great service thank you! We all live such busy lives these days so it's great to be able to buy online and get product delivered to your door with no hassles. Your efficient service and follow up are much appreciated." Lesley , Invercargill, 7/21/2011
"Hello there, I was impressed with the quick delivery, but totally dismayed to find out that most of the Optifast products are not glutenfree, unfortunatly I am coeliac. My friend who recommended these products confirmed that they were glutenfree, silly me not to check. Regards" Christine Kissling, Clive, New Zealand, 7/19/2011
"Very helpful and friendly service. Purchasing online has never been easier. Thanks and keep up the good work." Sarah, Queenstown, 7/14/2011
"Excellent Service to the door, saves time and petrol" Tauranga, Raewyn Potaka, 7/12/2011
"What a great service! I was a bit nervous about ordering online but your site made it super easy and the tracking emails were very reassuring. My order arrived the next day. Will definitely order again, thanks." Michele, Cambridge, New Zealand, 10/07/11
"Excellent service and communication. very speedy delivery. Definitley use you again." Kestean Saunders, Papakura, New Zealand 11/07/11
"Very easy shopping experience fast friendly quick delivery. happily shop again" Donna keen, Timaru, New Zealand. 28/06/2011
"Easy to use website, easy to order, status updates during shipment, confirmation of receipt request, product as expected .... oh if only all e-commerce was so easy and effective!" Joe Wysen, 17/06/2011
I was absolutely thrilled when I came across your website. I couldn't believe the range of products and talk about value for money! The website is easy to navigate, amazing customer service (thanks Denise), hassle free delivery and excellent after sales support. I will definitely become a regular customer." Lissette, Whangarei, New Zealand 8/06/2011
"My experience was absolutely fault-less. Super quick service, great status updates on my order and also great value for money. Thanks!" Michelle Sinnott, Auckland, New Zealand 3/05/2011
"Hi thanks very much for the fast efficient service, I will continue use this service whenever possible!" Susie Lowndes, Kaikoura, New Zealand 26/04/2011
"Excellent service. Everything was just so efficient, fast, smooth, effortless. Well done and I will be back buying from you again." Kossey, Auckland, New Zealand 18/04/2011
"Thank you for excellent service. My niece is thrilled with the Bepanthen cream I gave her for her child with severe napkin rash. She is on a strict budget and was finding it difficult to find a way to pay for this expensive cream." Anita, Dunedin, New Zealand 11/04/2011
"First class product and service highly recommended." Roy Hutchings, Gisborne, New Zealand 6/04/2011
"Never had better service. Wonderful communication and friendly emails" Jann, Auckland, New Zealand, 5/04/2011
"Excellent fast service. Was awesome being kept up to date with progress of the order. Thank you" Nita, Huntly, New Zealand 1/04/2011
"Unfortunately I was a little disappointed in the service I received. I read the reviews on your website and noted the comments about prompt service then placed what was, for me, quite a large order.Two days later I hadn't received my order and noticed that my card had not been charged so I emailed to ask when I could expect my order, I had not received a reply after 24 hours so I phoned and was told that some of the items I had ordered were not in stock which had delayed my order- this would not have been a problem if I had been notified without having to chase it up. Some of the items I had ordered were not available at all, which again is not a problem and we made some substitutions. I noticed the next day that my card had been charged for a lot more than I expected and emailed to inquire about this and was told I had mistakenly been over charged by $108, which I am happy to say was promptly refunded. When the item was sent it did arrive promptly and well packaged and I am very happy with the items I received." Anna Day, Karitane, New Zealand 16/03/2011
"Hi. It is a great and friendly website and the service provided was very efficient and very quick it was a wonderful experience to buy from here and its all thumbs up for this. I will certainly recommend this website to all my friend circle and persuade to buy from here. tks. rajesh." Rajesh Ganatra, Auckland, New Zealand. 2/02/2011
"Very happy received the order the following day." Erin, Christchurch, New Zealand, 6/01/2011
Fast and efficient service. Thanks very much for the prompt delivery. Very much appreciated. :-) Denise, 1/1/11
"Wow, all I can say is that this has been the best online purchase service I have ever had from anyone. Thanks so much and I will definatley shop with you again. Cheers" Minar, Wellington, New Zealand 11/12/10
"A very friendly, personal and efficient service. Not only did I receive a phone call regarding my order and other options available to me, the products arrived the following day and I also received follow up e-mails to check everything was in order. Much appreciated and a pleasure to deal with." Jennie, Millers Flat, Otago 31/12/10
"How do you improve on excellence? I am very impressed by the speed and communication supplied by your team. Thanks" Mike Neems, Blenheim, 31/12/10
"Thank you for the emails and the speedy service. Parcel arrived in 2 days from ordering! Great prices too!" Lisa, Auckland 06/12/10 "Thank you very much for such a great and quick service. I had my order the next day and I was sent emails to keep me informed of my order. I have never ever had this sort of service before - well done and I will be buying from you again." Ruth Fenton, Rotorua, New Zealand 29/09/2010
"Excellent fast service. Was awesome being kept up to date with progress of the order. Thank you." Nita, Huntly 1/04/2011
"My order arrived safe and sound and very promptly - thank you, will definitely use you guys again" Deb, Palmerston North, New Zealand 7/12/10
"Thanks so much for your prompt service & keeping me informed of the order status. Cheers :-)" Sophia Tunnicliffe, Masterton, New Zealand 09/06/10
"I have received my order, and would like to thank you for an excellent service. Thanks" Emma Wilson, Paraparaumu, New Zealand 22/06/10
"Thank you for the emails and the speedy service. Parcel arrived in 2 days from ordering! Great prices too!" Lisa, Auckland 06/12/10
"You ask me for my opinion on your service. I am totally lost or words. It was AWESOME. Everything was just so efficient, fast, smooth, effortless. I could fill this page and still not believe that I had found all the right words. I rang with a query and was once again blown away by the helpfulness and service. I think you should branch out and hold training courses in customer service. Your service is at the top of the ladder while a lot of other firms are not even on the first rung." - Trish, Auckland, 20/12/10
"First class product and service highly recommended" Roy Hutchings, Gisborne, 6/04/2011
Never had better service. Wonderful communication and friendly". Jann, Auckland, 5/04/2011
"Thank you so much for keeping me up-to-date with my order and the very speedy delivery. I have no hesitation in recommending your company to all that I know. Cheers Lisa" Lisa, Pukekohe, 15/03/2011
"Hi, The service was great - very fast and very helpful when the package got lost with the courier. Thanks heaps for everything." Toni Thomson, New Plymouth, New Zealand 10/06/10
"Well what can I say the service was 110% and the goods arrived all ok trust me l will use you ok and the contact was great yes once again outstanding service". David, Auckland, New Zealand 20/11/10
"Really appreciate your fast, efficient and friendly personal service. It is enlightening in today's world. Will always use your website to order my chemist requirements. Is easier than going to town. Thanks heaps."- Vicki Turner, Pukekohe , NZ, 4/02/2011
"I am very impressed with the super quick delivery and I will be back to visit your store!" Traci Hunter, Auckland, New Zeland 02/08/2010
Thanks, I received my order this morning! You are very efficient and I will look to you for my needs in the future!" James, 28/12/10
"Good Lord, you are efficient. Thank you my order arrived this morning, much to my surprise. This is my first time using your service and I have to say I am incredibly impressed. I will definitely be using you again and will let as many people as I can know about the company...I have never had this kind of service before. Outstanding. Many thanks." Helen Fraser, Hamilton, New Zealand 28/07/2010
Hi. It is a great and friendly website and the service provided was very efficient and very quick it was a wonderful experience to buy from here and its all thumbs up for this. I will certainly recommend this website to all my friend circle and persuade to buy from here. tks. Rajesh Ganatra, Auckland, NZ 2/02/2011
"Hi Denise, yes order recieved today, already in use, thank you for your excelllent service , and helpful emailing updates,, 10 out of 10, regards" Christine, Gisborne 7/01/10
"Yes thank you order arrived safe and sound the next day, will use your service again for sure!! Thanks so much" Lisa Long, Te Puke, New Zealand 08/06/10
"I was very impressed; the delivery was made the following day as I had been informed." P Clegg, Waikato, NZ 29/01/2011
"Very happy received the order the following day. " Erin, Christchurch 6/01/11
"Very friendly, personal and efficient service. Not only did I receive a phone call regarding my order and other options available to me, the products arrived the following day and I also received follow up e-mails to check everything was in order. Much appreciated and a pleasure to deal with." Jennie Cooper, Millers Flat, 31/12/10
"Wow, all I can say is that this has been the best online purchase service I have ever had from anyone. Thanks so much and I will definatley shop with you again. Cheers" Minar, Wellington, New Zealand 11/12/10
"Great Service and Fast Delivery. Very Happy". Alex, Christchurch, New Zealand 30/11/10
Thank you for the great service. The delivery is fantastic and will not be using any another webistes for my products.Keep up the good work." Tina, Wellington 2/02/2011
"Thankyou for your very prompt and super efficient, friendly service, You never cease to amaze me each time I use your services. Great work." D Lambert, Napier, NZ 28/01/2011
"Very fast service - very impressed. Thank you so much!" Samantha, Palmerston North 04/01/11
Prices are Inclusive of GST (sales Tax).
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