FAQ

FAQ

"Where Do You Ship To?"
We offer worldwide shipping on selected items - simple browse our online catalogue by using the navigation on the left. (If for any reason we can not supply you with the product your are looking for we will contact you via phone or email before processing your credit card).

"How Much Does Shipping Cost?'
We offer free shipping on all website orders over $100 (excluding G.S.T.) and under 2.5kg's. If they weigh more then 2.5 kg's - we will pay for the first 2.5kg's and you pay the extra weight of your order.

* see more on shipping costs on our shipping page. 

"How Long Will It Take To Arrive?"
The products are dispatched overnight and shipping (usually takes):

11-16 Days
 USA/UK
4-8 Days
 Australia
1-2 Days
 New Zealand

"Can I Order Prescriptions Online?"
Yes you can if you are in New Zealand and you have a valid script from your doctor. For more information on the prescription service click here

"How Do I Know You Are A Real Business?" TopShopNZ.com is a South Island based pharmacy in New Zealand. We fill the orders from The Oamaru Pharmacy Ltd. (T.O.P) which is located at 171-173 Thames St, Oamaru, New Zealand.  (see the map on our homepage)

"Why do you fill your orders from Oamaru ?"
  • Being located in the South Island gives advantages of low shipping costs both nationally and international. Having all of our website orders being filled in one shop also means we can easily track and reference your order if you have any questions.
"I  work during the day. What if the courier comes and I am not there?"
Why not have your package send to work:
  • Couriers service business addresses more often then residential areas.
  • We offer descreet shipping so you can have your goods delievered to your work place (or at home).
Prices are Inclusive of GST (sales Tax).

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FREE WORLDWIDE SHIPPING when you spend $100 or more. For customer service ask for Sandra or Denise To speak to a pharmacist ask for Jim.

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Safe Secure and Convenient Online Shopping. We forward you to a safe and secure payment processor at the Checkout, so you can rest assured that your details are always handled with care. Updated On 06/02/12 8:20:26 p.m.

 

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Copyright 2010 Oamaru Pharmacy Ltd. Any information presented on this site is of a general nature it is not intended to be a substitute for professional health care specific to your circumstances.